Insurance with nothing to hide

Donaldson Brown is one of New Zealand’s most transparent risk and insurance Advisers. We provide full-service solutions to large multinationals, corporate entities, SME’s and individuals. As business owners ourselves, we understand how important it is to manage all forms of risk and tailor solutions and products to protect our client’s valuable assets.

We act entirely for and are paid by our clients to facilitate risk management and insurance solutions for their businesses or as individuals. We act completely independently from any third parties, eliminating all conflicts of interest, as we rebate 100% of all commissions or incentives that are traditionally paid to brokers, back to our clients. This is reflected in our ‘fee for service' business model, which allows total transparency in our approach to doing business. Consider our model likened to that of a professional services firm rather than that of a traditional insurance brokerage.

Donaldson Brown is disrupting a traditional market with new and innovative ways of doing business and managing risk. We are trusted by some of New Zealand’s largest listed multinationals, owner-operators, SMEs down to individuals. We are the exclusive Commercial and Corporate partner of New Zealand's second largest Bank, ASB.

Originating from a team of award-winning corporate insurance brokers from international broking houses and senior executives for multinational underwriters, we are passionate about disrupting a traditional market. We focus on delivering innovative risk solutions, advice and value to our clients.

Donaldson Brown adopts a holistic approach to risk management. We not only focus on lowering insurance costs but seek to mitigate risk and lower business costs in all areas of the insurance process. Eliminating any hidden incentives has forced the team at Donaldson Brown to deliver true value to clients. That is what we do.

Our 5 Point Promise

• Provide a broker who earns your trust, understands your business, and is proactive at all times
• Give you a process that is as simple as possible
• Allow you to make “eyes open decisions” about your programme upfront, so that you have no surprises at claim time
• Deliver you the confidence that what you buy will work as you expect
• Negotiate the best price for the right coverage, and provide service that works with your cash flow

Managing Insurance Costs

Donaldson Brown work on a Total Cost of Insurance Methodology (TCOI). The benefit to you is that we not only focus on premium cost (which is important) but we also seek to mitigate cost in other areas of the insurance process.