Dan Donaldson
Dan Donaldson
Dan has held a number of senior roles within New Zealand’s largest insurance companies and broking houses over the past 20 years. He has won multiple industry awards and is highly regarded as one of New Zealand’s top insurance brokers. Dan founded Donaldson Brown on the principles of innovation and the disruption of an insurance value chain bloated with cost and lacking in actual value.
“Market consolidation over the past years has seen the options available to customers drastically reduce to a handful of large ‘corporate players’. This has led to a more transactional approach to insurance broking with less focus on actual customer needs and proactive advice. Our mission is to challenge the established players through transparency and by being smarter, quicker and better than everyone else.”
Alex Brown
Alex Brown
Alex has over 13 years of industry experience within large multinational broking companies, bringing extensive expertise in global and local placements focusing within the commercial and corporate sectors. His desire to leave the “corporates” to become a partner in Donaldson Brown was based on his belief that the New Zealand insurance industry needs to being disrupted and that a broker should always be totally transparent and do the right thing for their clients.
“Loyalty is a two-way street. If I’m asking for it from you, then you’re getting it from me.”
Debbie Fraser
Debbie Fraser
Debbie has over 20 years’ experience in the industry holding various broking roles. During this time, she has worked for small and large broking firms managing a variety of diverse and technical clients including large property portfolios, food industry, primary and manufacturing industries, sporting institutes & activities as well as bespoke private insurance programmes.
"The test of the artist does not lie in the will with which he goes to work, but in the excellence of the work he produces." --Thomas Aquinas
Stret Cvetkovski
Stret Cvetkovski
As head of Life and Disability Insurance, Stret is acknowledged as one of New Zealand's top advisers in both the business and private insurance sectors. Stret is bringing a fresh approach to life and disability insurance with a specific focus on total transparency coupled with a commitment to deliver long term value, service and advice.
"The Life and Disability industry in New Zealand has traditionally focussed on sales and commissions rather than long term advice and service. My goal is to help my clients make eyes open decisions based on a tailored “what if” program. It’s not about making quick commission but providing real education about risk management”
Racheal Greer
Racheal Greer
Racheal has over 15 years’ experience in the industry holding underwriting and broking roles before specialising in proactive claim management and resolution for the past 10 years. Racheal was Corporate Claims Manager winning Claims Person of the Year 2015 and successfully managed a myriad of claims including multimillion dollar earthquake, complex liability, marine, and motor claims.
“Talent wins games, but teamwork and intelligence win championships. “ – Michael Jordan
Grant Robertson
Grant Robertson
Grant has over a decade of industry experience and comes from a boutique corporate broking background, specialising in financial lines and intangible risks. He has acted for a number of firms in the financial institutions, professional services and technology industries. Grant holds a Bachelors of Applied Economics and Finance from Massey and brings a fresh quantitative approach to broking and advisory services.
“Insurance advisory is on a precipice and there is a real need to bring professionalism, transparency and demonstrable value to the industry. The explosion in the availability of data in recent years allows firms to be more accurate in identifying and quantifying intangible risk exposure and making informed decisions based on that.”
Daniel Ackroyd
Daniel Ackroyd
Dan has over 7 years industry experience, having started out with one of New Zealand’s top direct insurers working in sales, claims and underwriting. With over 3 years’ experience as a Corporate Account Broker Dan has a great understanding of the risks our clients face. Dan’s Commercial Lines experience includes Property, Business Interruption, Body Corporates, Motor, Liability, Construction, Travel, Sports & Film. Dan has completed PIQ Certificate in Insurance Broking and PIB with IBANZ and a Diploma in Finance from Massey University.
Issa Renner
Issa Renner
Issa joined the Insurance Industry in 2012 with a background in Sales & Marketing. Since then he has operated within a wide range of insurance markets. In 2017 he worked for a Multinational Broker and before that spent two years working within the London Market in an Underwriting and Broking capacity. Issa’s passion is and has always been for his clients and making sure they are fully aware of everything they need to know regarding the various risks facing their business. He is fully committed to providing transparent, client-centric outcome’s at all times and ensuring his client’s interests are put first as an independent & transparent broker should.
‘’Quality is remembered long after the price is forgotten.’’ - Gucci Family Slogan
Shane Treacy
Shane Treacy
Shane started his insurance career when he moved to New Zealand in 2007. Over the years he has held several underwriting and broking roles, with most of that time being with one of New Zealand’s largest broking houses where he held a senior role. Shane has worked with a broad range of different business risks and as a result has extensive technical knowledge. He is committed to providing the best possible outcome for his clients by providing honest and transparent advice.
Hayley O'Connor
Hayley O'Connor
Hayley has over 20 years experience in the insurance industry at one of the largest multinational broking houses, specializing in the Transport and Logistics sectors in New Zealand. Hayley is passionate about providing a high level of customer service and providing proven added value to her customer base and challenging the status quo. Hayley was announced as an Insurance Business Young Gun in 2019, is a Senior Associate CIP and holds a Diploma of Financial Services, Certificate IV in Financial Services and Compliance for Advisers.
“The most important property of humankind is the capacity to form and maintain relationships” – Dr. Bruce Perry.
Kerry Murray
Kerry Murray
Kerry has joined Donaldson Brown as a Risk Adviser, specialising in liability. She moved over from the UK back in 2013, following completion of her Masters in Law degree. Kerry has since built a sound knowledge of the insurance industry as a whole, having worked within claims, liability underwriting, broking and premium funding. This has allowed Kerry to understand the client’s complete insurance journey. Kerry is also the President of the Young Insurance Professionals Committee, which organises networking and professional developments for peers within the industry. She is very passionate about helping others achieve their goals and ensuring clients are provided a high level of service, with realistic expectations being set from the get-go.
“The key is to set realistic expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways” – Richard Branson
Julie Robertson
Julie Robertson
Julie began her insurance career in 2008 while completing her Bachelor of Business Administration degree and has more than a decade of broking experience. Originally from South Africa, she managed a portfolio of diverse clients and risks. In 2018 she moved to New Zealand where she specialised in the Transport and Logistics industry and Commercial sector. Julie is dedicated to delivering exceptional customer service and building meaningful professional relationships. She brings an energetic, positive approach to ensure clients are always put first and feel valued.
“The key to all of life is understanding how to add value to others.” - Jay Abraham
Madison Fraser
Madison Fraser
Madison has spent the last few years focusing on personal insurances, this coupled with her background in the personal construction industry has made her the ideal Personal Assets broker. Madison’s background includes both personal and commercial insurances; she grew up listening to ‘insurance’ as Madison is now the third generation of her family to be working in the industry. Madison’s desire is to ensure Donaldson Brown clients have their personal assets accurately protected.
Gabby Bourne
Gabby Bourne
Gabby is an associate risk adviser in the personal insurance sector. Since graduating from the University of Auckland with a Bachelor of Arts majoring in Media Studies and History, she has performed in a variety of theatre productions, travelled Europe and the US with her family and even worked at Walt Disney World in Florida on the Disney Cultural Exchange Program. She thrives in a team environment and is excited to bring her skills and bubbly personality to this role.
Cory Bennett
Cory Bennett
Cory is a Life and Disability Adviser at Donaldson Brown. He holds a Bachelor of Business conjoint with a Bachelor of Sport & Recreation, as well as being Level 5 accredited for Life Insurance, Investments and has completed qualification to become an Authorised Financial Adviser. He is also a member of the National Men's Hockey team having amassed over 110 international test matches and a Commonwealth Games Silver Medal. He aims to deliver the same sporting dedication and drive to ensure the clients of Donaldson Brown are best protected.
Daniel Leckner
Daniel Leckner
Daniel’s been in the insurance industry since 2014, working with NZ’s largest health insurance provider. As a relationship manager he specialised in supporting organisations retain and attract the best people. Daniel aims to add value to any relationship by finding relevant solutions to gaps in wellness, retention, and employee benefits. Being reliable, attentive, and transparent is what you can expect from Daniel.
Sylvia de Brakeleer
Sylvia de Brakeleer
Sylvia has joined Donaldson Brown Insurance Brokers as Broker Executive Support, supporting the Head of Life and Disability Insurance. She has a lot of experience in various administration and support roles and thrives in a busy, dynamic environment. Sylvia is valued for her attention to detail, positive attitude and professionalism and loves to be part of the team at Donaldson Brown.
Ashka Warwick
Ashka Warwick
Ashka has joined Donaldson Brown as an Admin Associate for the Life and Disability team. For the past 4 years she has created and run her own successful food manufacturing business. Ashka has a passion for health and wellbeing and makes a conscientious effort to prioritise it. Her kind and positive approach, aligned with her eye for detail make her a valued member to Donaldson Brown.
Ryan Madden
Ryan Madden
Ryan has joined Donaldson Brown as an Associate Broker. He is currently working towards a Bachelor of Business Analysis. Ryan has over 2 years’ experience working part time in the Insurance industry and is looking forward to expanding his knowledge within his new role. He prides himself on his customer centric attitude and his ability to succeed as a part of a team. Ryan is excited to be a part of the Donaldson Brown team which is at the forefront of change within the Insurance Industry.
Ben Gunn
Ben Gunn
Ben has joined Donaldson Brown as an Associate Broker. He holds a Bachelor of Arts, majoring in Media and Communications from the University of Canterbury. He has over two and a half years’ exposure to the insurance industry, predominantly in the commercial broking sector. Ben is committed to providing prompt, accurate and courteous service to all Donaldson Brown clients, while also learning and developing his skills from some of the best brokers in the business.
Aimee Dang
Aimee Dang
Aimee has joined Donaldson Brown as an Associate Risk Adviser. She has completed her Bachelor of Science, majoring in Statistics and Pharmacology from University of Auckland. She has two years of experience within the insurance industry and is working towards advancing her skills and knowledge in this role.
Narissa Rhodes
Narissa Rhodes
Narissa began her career in the insurance industry in 2015 working as a temp for Onepath Life (ANZ) after returning from her OE around Europe. Narissa has since worked for Southern Cross Travel Insurance over a combined three-year period and has also done a stint in Australia where she worked for an Insurance Broker in Melbourne. Narissa’s insurance background is predominately claims based however she does have experience and knowledge in New Business and Customer Care, which allows her to bring a well-rounded view when assisting clients.
Jessy Wilson
Jessy Wilson
Jessy has joined the Donaldson Brown team as an Associate Risk Adviser. She’s had several roles in the Fire & General Insurance Industry, most recently expanding into the Commercial Broking sector and completing her Level 5 Financial Services Certification. Jessy’s passionate and committed to building long term relationships and delivering quality service.
"Connection is the energy that exists between people when they feel seen, heard and valued.” – Brene Brown
Kyle McKean
Kyle McKean
Kyle has over 10 years of experience in the insurance industry, with a strong background in claims ranging from motor, property, liability, and travel. Kyle is committed to ensuring the delivery of an effective, professional, and customer-focused claims service. He loves being part of the reason why business and communities can take risks, grow, and operate. His aim is always to make the claims process a seamless experience for our clients.
Mathew Scott
Mathew Scott
Mathew started his career in the financial services working for a major United Kingdom bank as a financial crime associate and then worked for a highly regarded New Zealand travel insurance company as a claims assessor. He has developed a passion for customer service excellence and is committed to achieving optimal insurance outcomes for Donaldson Brown clients in his role as a claims associate.
“Yesterday’s home runs don’t win today’s games.” – Babe Ruth
Sasha Josephs
Sasha Josephs
Sasha has joined Donaldson Brown as a Compliance Associate. She holds a Bachelor of Business majoring in Management and Human Resource Management and Employment Relations. Sasha has over 6 years’ experience in the Insurance industry and has worked as part of a Digital Insurance Team previously, where she wore multiple hats in her role. She is excited to bring her colourful personality to the DB Family.
Millee Paton
Millee Paton
Millee is joining Donaldson Brown as an Admin Associate after spending 6 years in the hairdressing industry. She excels at working in teams and making everybody feel valued and heard . Although Millee is new to the industry she is looking forward to expanding her knowledge and developing her skills.
Natasha Brown
Natasha Brown
Natasha has joined the Donaldson Brown team as an Admin Associate. She holds a Bachelor of Science from The University of Otago majoring in Plant-Biotechnology. She is excited to apply her eye for detail and problem-solving skills to support the smooth running of Donaldson Brown, all whilst developing her knowledge of the insurance industry.
Hannah Young
Hannah Young
Hannah has started at Donaldson Brown as an Admin Associate. She graduated from Massey University at the end of 2020 with a Bachelor of Business majoring in Management. Hannah is keen to gain knowledge and skills in the insurance industry. She thrives in a team environment and is excited to bring her social and people skills to the team.