Dan Donaldson
Dan Donaldson
Dan has held a number of senior roles within New Zealand’s largest insurance companies and broking houses over the past 20 years. He has won multiple industry awards and is highly regarded as one of New Zealand’s top insurance brokers. Dan founded Donaldson Brown on the principles of innovation and the disruption of an insurance value chain bloated with cost and lacking in actual value.
“Market consolidation over the past years has seen the options available to customers drastically reduce to a handful of large ‘corporate players’. This has led to a more transactional approach to insurance broking with less focus on actual customer needs and proactive advice. Our mission is to challenge the established players through transparency and by being smarter, quicker and better than everyone else.”
Alex Brown
Alex Brown
Alex has over 13 years of industry experience within large multinational broking companies, bringing extensive expertise in global and local placements focusing within the commercial and corporate sectors. His desire to leave the “corporates” to become a partner in Donaldson Brown was based on his belief that the New Zealand insurance industry needs to being disrupted and that a broker should always be totally transparent and do the right thing for their clients.
“Loyalty is a two-way street. If I’m asking for it from you, then you’re getting it from me.”
Jason McCracken
Jason McCracken
Jason has over 25 years’ experience in the Financial Services Industry in Australia and New Zealand. He has held Executive General Manager roles with IAG running major partnerships with some of NZ’s leading Banks and direct business such as State Insurance. He was the Executive General Manager for Suncorp during the 2011 Queensland Floods and then went on to run Personal Insurance claims for the Suncorp Group managing $2.7b AUD claims. Upon returning to NZ he headed the risk function for the Wealth Division of ANZ Bank. More recently Jason has returned to NZ from Switzerland where he was the CEO of the International Hockey Federation.
“The insurance industry is on the cusp of a dramatic change. The time is right for insurance brokers to be totally transparent about the quality of risk management advice and how we are remunerated. At Donaldson Brown we are breaking the mold and shaking the very foundations of the insurance broking industry.”
Debbie Fraser
Debbie Fraser
Debbie has over 20 years’ experience in the industry holding various broking roles. During this time, she has worked for small and large broking firms managing a variety of diverse and technical clients including large property portfolios, food industry, primary and manufacturing industries, sporting institutes & activities as well as bespoke private insurance programmes.
"The test of the artist does not lie in the will with which he goes to work, but in the excellence of the work he produces." --Thomas Aquinas
Stret Cvetkovski
Stret Cvetkovski
As head of Life and Disability Insurance, Stret is acknowledged as one of New Zealand's top advisors in both the business and private insurance sectors. Stret is bringing a fresh approach to life and disability insurance with a specific focus on total transparency coupled with a commitment to deliver long term value, service and advice.
"The Life and Disability industry in New Zealand has traditionally focussed on sales and commissions rather than long term advice and service. My goal is to help my clients make eyes open decisions based on a tailored “what if” program. It’s not about making quick commission but providing real education about risk management”
Racheal Greer
Racheal Greer
Racheal has over 15 years’ experience in the industry holding underwriting and broking roles before specialising in proactive claim management and resolution for the past 10 years. Racheal was Corporate Claims Manager winning Claims Person of the Year 2015 and successfully managed a myriad of claims including multimillion dollar earthquake, complex liability, marine, and motor claims.
“Talent wins games, but teamwork and intelligence win championships. “ – Michael Jordan
Grant Robertson
Grant Robertson
Grant has over a decade of industry experience and comes from a boutique corporate broking background, specialising in financial lines and intangible risks. He has acted for a number of firms in the financial institutions, professional services and technology industries. Grant holds a Bachelors of Applied Economics and Finance from Massey and brings a fresh quantitative approach to broking and advisory services.
“Insurance advisory is on a precipice and there is a real need to bring professionalism, transparency and demonstrable value to the industry. The explosion in the availability of data in recent years allows firms to be more accurate in identifying and quantifying intangible risk exposure and making informed decisions based on that.”
Natalie Lawrence
Natalie Lawrence
Natalie has spent the past 15 years working in the New Zealand Financial Services industry, holding senior roles in both underwriting and broking capacities. Having worked in smaller bespoke companies as well as some of the largest multinational broking houses, she has varied and extensive technical experience with a strong focus on the commercial sector. Natalie believes in total transparency when dealing with clients, seeing herself as a trusted advisor rather than a broker. “Trust is earned when actions meet words”
Daniel Ackroyd
Daniel Ackroyd
Dan has over 7 years industry experience, having started out with one of New Zealand’s top direct insurers working in sales, claims and underwriting. With over 3 years’ experience as a Corporate Account Broker Dan has a great understanding of the risks our clients face. Dan’s Commercial Lines experience includes Property, Business Interruption, Body Corporates, Motor, Liability, Construction, Travel, Sports & Film. Dan has completed PIQ Certificate in Insurance Broking and PIB with IBANZ and a Diploma in Finance from Massey University.
Issa Renner
Issa Renner
Issa has over seven years’ experience across wide range of insurance markets. Recently for one of New Zealand’s Largest Brokers and before that two years working within the London Market in an underwriting and broking capacity. Issa’s passion is for his clients and making sure they are fully aware of everything they need to know regarding the various risks facing their business. He is committed to providing prompt, accurate and courteous service to all his clients, and always putting their interest first as an independent broker should.
‘’Quality is remembered long after the price is forgotten.’’ - Gucci Family Slogan
Starcia Li
Starcia Li
Starcia has over 10 years experience in Underwriting working across a wide range of insurance fields from complex corporate accounts to SME businesses. Starcia’s underwriting philosophy is to understand clients’ businesses and analyse any potential risks in order to provide a best tailored solution. She aims to deliver the customer centric service to Donaldson Brown clients.
Madison Fraser
Madison Fraser
Madison is an Associate Broker supporting our private and commercial insurance teams. Her linage includes a long line of insurance legends and she is keen and eager to keep this tradition alive and well. We are fortunate to have her as part of the DB family and look forward to supporting her study and desire to rise through the ranks.
Cory Bennett
Cory Bennett
Cory has joined Donaldson Brown as a Life and Disability Advisor. He holds a Bachelor of Business conjoint with a Bachelor of Sport & Recreation and is working towards becoming an Authorised Financial Advisor. He is also a member of the National Men’s Hockey team having amassed over 80 international test matches and a Commonwealth Games Silver Medal. He aims to deliver the same sporting dedication and drive to ensure the clients of Donaldson Brown are best protected.
Sylvia de Brakeleer
Sylvia de Brakeleer
Sylvia has joined Donaldson Brown Insurance Brokers as Broker Executive Support, supporting the Head of Life and Disability Insurance. She has a lot of experience in various administration and support roles and thrives in a busy, dynamic environment. Sylvia is valued for her attention to detail, positive attitude and professionalism and loves to be part of the team at Donaldson Brown.