Need to make a claim?

If you are aware of a recent claim or would like to make a claim, please fill out and complete the online forms below and we will be in touch as soon as possible.

Property Claim FormMotor Claim Form

Alternatively if you would like to contact us, please do so at anytime.

Got an urgent situation? 

Here is a quick guide on what to do next but please call us at any time.

Try to do what you can to prevent further damage where possible and safe to do so.

Car Crash?

Have you had an accident and require road side assistance and a tow truck?

Call Crash Management on 0800 227 274 – 24 hours.

Please note that costs may apply if the event is not covered by your insurance policy.

Cracked Windscreen or a chip?

Novus – 0800 10 35 35 – 24 Hours - Country Wide.

Broken or Smashed Glass? 

Please call Emergency Glass on 0800 345 277 – 24 hours for residential or commercial glass country wide.

Flood / Water

Call a local plumber to source the leak or help secure the roof.

Contact a carpet cleaning company to clean and dry the carpets and floors, they can usually dry walls and ceilings out as well.

Our preferred partners are below but you can use anyone local to you.

Damaged Wooden Floors or Damaged Carpets

Auckland – Contact Auckland Restoration and Cleaning on 0800 22 23 22 for 24-hour emergency service.

Rest of New Zealand – Contact JAE – 0800 225 552 – 24 hours.

Plumbing:

Auckland – All Star Plumbing Limited – 0800 200 454 – 24 Hours

Rest of New Zealand – Google a plumber in your area or click here: http://www.nzpdg.org.nz/ to locate a plumber in your area.

Flood Restoration / Stained Carpets / Drying of walls / Ceilings

Auckland – Contact Auckland Restoration and Cleaning on 0800 22 23 22 for 24 hour emergency service.

Rest of New Zealand – Contact JAE – 0800 225 552 – 24 hours.

Smashed or broken phone?  Most screens can be replaced easily, quickly and cheaply now.  

Call Ethan on 0800 876 274

Smashed Phone – 1 hour replacement screen service

Smashed IT

137 Parnell Road,

Parnell